Topic/Focus

• Defining a selection of tools and how to use them for managing projects, pattern matching, and the capture of tacit knowledge.
• Narrative techniques, storytelling, fail forward
• Anecdotal learning and after action reviews (AAR) -
  

Speaker

• Peter Hobby, Program Manager, Knowledge Services Center, USAID, Washington, DC
  

Exercises and Assignments

Hands-on Training in Class

• Leaving open based on speaker exercises.
  

Independent Learning

• Playing in Sandboxes (Part 2) ~ Envisioning the possibilities: Complete your evaluation of the tool you select.
  
• Student Portfolios: Continuing development and organization of your Student Portfolio area. Review options available under Google Help on how to add and enhance the organization and content.

Readings and Resources

Topic-focused

• After Action Review (AAR) - review resources, links, and articles collected by leaders in this field.
  • Dare to Share's Toolkit for After Action Reviews. URL: http://www.daretoshare.ch/en/Dare_To_Share/Knowledge_Management_Methods_and_Tools/Knowledge_Management_Toolkit/After_Action_Review_AAR (accessed: 3/27/2010).
• Callahan, Shawn (2004?). "How to Use Stories to Size Up A Situation," Anecdote. URL: http://www.anecdote.com.au/papers/AnecdoteStoriesSizeUpSit.pdf (accessed 7/25/2008).
• Kochtanek, Thomas R. and Matthews, Joseph R. (2002). Library Information Systems: From Library Automation to Distributed Information Access Solutions. Libraries Unlimited: Connecticut. Selected pages from textbook: p 192-193, 198-201, 210-211. (See restricted readings area.)