Week 3: Developing a Business Case


  • Purpose of a business case
  • Defining stakeholders, team  members, users
  • Developing products, services, collections, technology, staffing, measurements such as usage statistics
  • Reviewing system development life cycle and how it relates to products and services
  • Working with people, organizational culture
  • Developing a Work Breakdown Structure (WBS)


  • Ulla de Stricker, President of de Stricker Associates (URL: http://www.destricker.com/)
  • WebEx session: 4:30-5:30 PM ET  ***Remember to bring headsets to class.***

Exercises and Assignments

Hands-on Learning and Discussion in Class

  • Meet your project mentors.
  • Brainstorming session on projects and discussion on developing a Work Breakdown Structure (WBS).

Independent Learning Assignment(s)

  • Assignment: Draft a WBS for your team project to discuss in our next class.
  • Playing in Sandboxes assignment: Continue to develop your "sandbox," incorporating a handful of mashups.

Readings and Resources